




LVCK developed all map content and graphics for Intersection’s iterative process of prototyping and testing with GGP guests. This user-centered approach, in malls with prototype directories and handheld devices, led to a more thorough understanding of the ideal user experience. This cycle of connecting, prototyping, learning, was repeated several times during our design process.
What parts of the shopping experience could be most improved? Which concepts for searching, browsing, exploring, routing, parking, and planning are most impactful? Through user testing, our team was trying to learning these answers. Shoppers were asked to use the functional maps and directories to complete specific tasks, testing the efficacy of each design.






Before we began designing map aesthetics, LVCK analyzed the entire GGP Mall portfolio reviewing every mall map directory. We codified organizational structures, allowing the client to understand the criteria that would be developed to guide the map designs.




Designing the look and feel of the website, as well as developing principles for map usage on each platform.
GENERAL GROWTH PROPERTIES
Mall Wayfinding Strategy
digital wayfinding & communications
General Growth Properties (now Brookfield Properties) had assembled a team of technology experts to launch their new retail website and app with an aim to unify their customer’s shopping experience from home to physical malls. Already several months into the project, and with a launch date that was not moving, GGP needed mapping help. LVCK joined the team at Intersection as the map and wayfinding experts. We analyzed close to 100 mall properties, participated in site surveys, and developed mockups for user testing. We designed a new map standard, custom icons, an completed a sixty-page style guide for use by their blu-dot wayfinding developer.
LVCK for Intersection

GENERAL GROWTH PROPERTIES
Mall Wayfinding Strategy
digital wayfinding & communications
2/2

EATON
Eaton Center
signage & environmental graphics
Eaton creates diversified power management solutions that makes electrical, hydraulic, and mechanical power operate more efficiently and safely, sustainably. The corporation’s Eaton Center, designed by Pickard Chilton, is a contemporary and evocative manifestation of this mission. Nestled on the crest of a 53-acre site, the state-of-the-art complex is a commitment to the health and wellbeing of its employees featuring daylight-filled work environments, wooded trails, and a health and fitness center. The signage and graphics program, completed while Christopher was employed at Alexander Design Associates, was created in close collaboration with the client, and reinforces this aspect of Eaton’s unique business philosophy and sustainability leadership.
Firm: Alexander Design Associates
Creative Director: Dean Alexander
Design: Christopher King
Photo: Howard Tucker

EATON
Eaton Center
signage & environmental graphics
2/7

EATON
Eaton Center
signage & environmental graphics
3/7

EATON
Eaton Center
signage & environmental graphics
4/7

EATON
Eaton Center
signage & environmental graphics
5/7

EATON
Eaton Center
signage & environmental graphics
6/7

EATON
Eaton Center
signage & environmental graphics
7/7

CHORA
Company Identity
branding, print, & website
The comprehensive rebrand for Chora, a consulting firm specializing in creative vision and strategic planning for museums and cultural institutions, was a study in understated playfullness. The company’s founders wanted to communicate their hallmark approach for bringing ideas to life with elegance and energy. The resulting logo strikes the desired balance and sets the group apart from their field of competitors.
Design: Christopher King

CHORA
Company Identity
branding, print, & website
2/3

CHORA
Company Identity
branding, print, & website
3/3

EMPIRE STATE BUILDING
Lobby Restoration
custom font & signage
The Empire State Building, designed by Shreve, Lamb and Harmon and completed in 1931, is arguably New York’s most iconic landmark. Beyer Blinder Belle was commissioned to lead a specialized team in restoring the lobby to its original granduer. Addressing signage needs carried some challenges: the desire to preserve the past, the need to accomodate a modern, multi-national audience, and longterm sustainability. The result was a signage program that fit seemlessly throughout the lobby, street entrances, corridors, elevator bank areas, retail spaces and public floors.
Firm: Two Twelve
Principal-in-charge: Ann Harakawa
Creative Director: Laura Varacchi
Photo: James Shanks
Drawing: Shreve, Lamb & Harmon

EMPIRE STATE BUILDING
Lobby Restoration
custom font & signage
2/4

EMPIRE STATE BUILDING
Lobby Restoration
custom font & signage
3/4
Photo: James Shanks

EMPIRE STATE BUILDING
Lobby Restoration
custom font & signage
4/4